This accessibility statement applies to the following domain:
wantagechurchstreet.co.uk
What is Accessible
This website is run by Church Street Practice. We want as many people as possible to be able to use this website. You should therefore be able to:
- navigate most of the website using speech recognition software.
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
What’s Not Accessible
We know some parts of this website are not fully accessible:
- Users cannot modify the size of some website text.
- If navigating using just a keyboard, there are no visual indications of where they are on the page.
- If navigating using just a keyboard, important headings are skipped, while less important sections are landed on.
- Users cannot skip to the main content on a page.
- Users with phones/tablets cannot zoom in on the website by double-tapping their device screen.
- Forms do not have field labels.
- Various issues of clarity and coding, including, but not limited to: improperly styled headings, menu labels that do not convey page purpose, and in-text instructions that could only be understood by the sighted.
Feedback and Contact Information
If you need the information on this website to be provided in a different format, such as accessible PDF, large print, easy read, audio recording or braille, contact us using the following methods.
Phone: 01235 770 245
Email: churchstreetpractice@nhs.net
We will consider your request and get back to you in [number] days.
If you cannot view the map on our Contact Us page, and need help getting to our Practice, please call or email us using the details provided.
At this time Church Street Practice does not have access to technologies to aid communication with people who are D/deaf, hearing impaired or have a speech impediment. We apologise for any inconvenience caused.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical Information about this Website’s Accessibility
Church Street Practice is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.
Non-Accessible Content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Text (Online & Documents)
Headings, subheadings, lists and tables are sometimes not styled as such, in either HTML or .docx programming language. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).
Calls to action in text are sometimes only comprehensible if users can see the page. This fails WCAG 2.1 success criterion 1.3.3 (Sensory Characteristics).
Link text does not always clearly explain where the link will take website users. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose – In Context).
Titles and headings do not always clearly state what topics different pages cover. This fails WCAG 2.1 success criterion 2.4.6 (Headings and Labels).
These accessibility issues will be resolved by 31/12/20.
Images
Some images and maps lack alternative or descriptive text. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
Important text is sometimes presented in images. This fails WCAG 2.1 success criterion 1.4.5 (Images of Text).
These accessibility issues will be resolved by 31/12/20.
Disproportionate burden
Listed under the following headings are several accessibility issues. We believe that fixing these issues would be a disproportionate burden within the meaning of the accessibility regulations. As such, unless circumstances change, we are unable to correct these issues. We apologise for any inconvenience caused.
Text
Most text cannot be resized. This fails WCAG 2.1 success criterion 1.4.4 (Resize text).
Technology
Users cannot zoom in on a page by double-tapping the text. This fails WCAG 2.1 success criterion 2.5.1 (Pointer Gestures).
Navigation
Users are unable to see where they are on a page, if navigating using only a keyboard. This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).
Users cannot bypass blocks of text and images that are repeated on multiple web pages. This fails WCAG 2.1 success criterion 2.4.1 (Bypass Blocks).
Content that’s not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to edit past editions of the Patient Participation Group Newsletter so that they meet accessibility standards.
Preparation of this Accessibility Statement
This statement was prepared on 18/09/2020. It was last reviewed on 30/09/2020.
This website was last tested on 7th-10th September 2020. The test was carried out by Adam Brodie on behalf of Church Street Practice.
The test was carried out on a sample of 24 pages, using a process laid out in the “Basic Accessibility Check – Sample Design” document.
