We Now Use a New Recall System Called Hippo Labs

Hippo Labs helps us identify if you have any healthcare needs (e.g., a yearly check or medication review) and invites you to book those appointments via various messaging services (e.g., emails, text messages, WhatsApp).

You can always use our Accurx Triage Form to book appointments. Hippo Labs is a UK-based company that follows all NHS digital standards. They will never use or sell your data to another party.

To learn more, please read our updated privacy policy here: PRIVACY POLICY.

What do the recall messages look like?

Below are some examples of the messages you might receive when we invite you for your review using the Hippo Recaller System.

Each invitation message will include your name (the patient) and our practice details (Church Street Practice).

Example 1: Adult appointment booking:

Example 2: Child appointment booking (this does not come with a link)

Example 3: Questionnaire