Request Your Repeat Prescription

Please use the NHS App to request your repeat prescription

Allow five working days for us to process your repeat prescriptions.

The NHS app, owned and run by the NHS, is a simple and secure way to request a repeat prescription.

DOWNLOAD THE NHS APP

Need Help? Find help and support using the NHS App

You can also access the NHS App via your desktop

decorative image of the nhs app

You can request repeat prescriptions on our website using the Accurx Triage Form. Please mention the items required.

REQUEST WITH ACCURX TRIAGE FORM

Need Help? Find help and support using the NHS App

You can also access the NHS App via your desktop

how to contact us online

Unfortunately, we cannot accept your repeat prescription request over the telephone.

Environmentally Friendly Medication Practices

Some inhalers use propellants that are powerful greenhouse gases. These gases can harm the environment, even after the inhaler is empty. However, they are safe for you when using the inhaler.

Inhalers

Please don’t throw used inhalers in your household waste or recycling bins. This can release leftover gases and plastics into the environment. Instead, return your used inhalers to a pharmacy. Pharmacies will safely dispose of them by incineration, which prevents these gases from entering the atmosphere and keeps plastics out of landfill.

Find out how to check if your inhaler is empty to know when to order a new one. See this inhaler poster for more information about your inhalers and their environmental impact. Please don’t change how you use your inhaler without talking to a healthcare professional.

Novo Nordisk Pens

Each year, 23 million medical pens are incinerated or sent to landfill in the UK. To reduce this waste, Novo Nordisk has started a recycling scheme called PenCycle for their drug delivery pens.

You can drop off Novo Nordisk pens at Boots in Wantage (50-51 Market Place, Wantage, OX12 8AW). Please remove the needle before returning your pen, as it cannot be recycled with the needle attached. Find out more about PenCycle here.

Unused Medications

Return any unused medications, including hormone patches and empty gel packets, to a pharmacy for safe disposal. This helps prevent contamination of land and water.

Please avoid stockpiling medication. Review what’s on your repeat prescription and only order what you need. If you’ve stopped taking a medication, tell your GP and don’t order more to help reduce waste.

Medication Reviews

If you are on repeat medication, you will be asked to have a review at least once a year. Some medicines might need more regular checks. A message will appear on your repeat prescription order page when a review is due.

These medication reviews are usually done by a GP. They can be face-to-face appointments or conducted over the phone.

Sometimes, our nurses will review your medication if you are attending one of our specialist clinics, such as for diabetes or asthma. If you are not sure who will review your medication, it’s always good to check.

Please book an appointment as soon as you see the message on your prescription order page. This could be a telephone consultation or a face-to-face appointment to ensure there are no delays with your prescriptions.