Skin Problem Email Advice Service

This service is NOT suitable if you are acutely unwell, have a quickly changing or spreading rash, or for children who are unwell or have a fever, or for skin problems affecting genital areas.

We are offering a new service to our patients, giving advice from our GPs via email about skin problems (such as a blemish, spot, or rash).

Information for Patients

If you have a skin problem that you would like to consult the doctor about, but are otherwise feeling well and do not feel you need to visit the surgery and see a doctor, please complete this dermatology advice form, and send it along with a photograph of your skin problem, to

(Please note that this email address is for the skin problem email advice service only; we apologise but we are unable to respond to any other clinical queries, prescription requests etc. via this email.)

Response Time

We will endeavour to respond to all emails within 2 working days. You will receive a response to the email address from which you contact us. In certain cases, a clinical review will still be required, and we may advise you to book a face to face appointment at the surgery

Technical Advice for Photographs

  • Make sure you are in a well-lit area
  • Ensure the area you are concerned about (rash, skin lesion etc) is in focus in the photograph
  • Please send photo attachments in .jpeg format
  • Image size should be around 2MB (1600×1200 pixel resolution)

Legal Information

We advise that any personal information and photographs are sent over a secure internet connection; any information is sent at the owner’s risk. The images and clinical information you provide will be added to your secure electronic medical record held at the practice.