Appointments

GP appointments can now be booked by using the link on the front of our website and filling in an e-consult form.  If you need help urgently you should still call the practice on 01235 770245 so that your request can be signposted accordingly.

Nurse and HCA appointments can still be booked by calling  the surgery and online using one of the following systems.

patient access

Patient Acess – https://patient.emisaccess.co.uk

evergreen life

Evergreen Life – https://e-life.co.uk

If you don’t have login details then please contact the surgery.  You do not need a login in to contact your GP just follow the link on the front of the website and fill in an econsult form.

Please select the type of appointment you require for more information

Routine
Routine appointments are only available with a GP by filling in an econsult form on the front of the website.

Nurse and HCA appointments can be booked up to 6 WEEKS in advance.

Urgent

If you have an urgent problem we will always offer a same day appointment with either a GP or a Nurse Practitioner. The Duty GP, Emergency Care Practitioner or Nurse Prescriber may telephone you first to see whether they can help over the phone but if not they will arrange for you to be seen that day.

Emergency
If you have an emergency and need help quickly we have an emergency phone line through our phone menu PLEASE CHOOSE OPTION 1.

Our Duty GP can then be asked to speak to you straight away and deal with the emergency appropriately. Our emergency phone line is open from 8am to 6.30pm

Telephone
If you have a minor illness the doctors, Emergency Care Practitioner or Nurse Prescriber may be able to give you appropriate advice over the telephone.

Home Visits
Home visits should only be requested for those who are unable to come to the surgery because of serious illness. Visits should be requested before 10.30am if possible.

Before the doctor or Emergency Care Practitioner visits they may phone you to ask further details of the problem. This helps them make sure that they are bringing the right equipment with them or whether the problem may be dealt with in an alternative way.

Extended Hours

If you’re unable to attend an appointment

If you are unable to attend your appointment you should contact the practice as soon as possible so we can offer the appointment to someone else. We have a text reminder service you can sign up to which will text you the day before your appointment is due.